Meditel service enables the patient to consult a doctor using a video call or chat without having to go to the clinic or hospital.
The service also provides tools to register personal health data for getting health advices and more...
Make a map and chose a target
We create a map of challenge and set the scope of the Sprint.
Once we have a clear vision, we set a target for the rest of the week.
・Identify the problem to be solved
・Map the user journey
・Establish what to focus on for the week
Get inspiration and sketch ideas.
With a pen, paper, and critical thinking, we get our creativity flowing and sketch until we drop.
Build inspiration through lightning demos
Conduct design thinking exercises to brainstorm solutions
Create individual solution pitches
Decide on the best solution.
We judged the different solutions we sketched.
We picked the most promising options and created a storyboard to serve as the blueprint of the prototype.
Critique individual solution pitches
Capture the best ideas and agree on a single solution
Storyboard the prototype’s flow
Create a prototype.
We turn the concept into a prototype.
And we prepare an interview script for tomorrow’s test sessions with users.
Create a working prototype for user testingAdd realistic contentWrite a user interview script
In the step, we made a Hi-Fi Wireframe interaction with all the features we wanted to test.
We tested with the real doctor in the hospital in a real environment.
At the same time, we had the rest members observing the tester via Skype to check the user experience in detail.
We not only tested the user flow but also feelings and other reactions.Conduct user interviews Observe users’ interactions with the prototypeAssess the validity of the solution based on user reactions